Alternative Work Arrangements and Teleworking

West Virginia University is directing all supervisors to allow employees to flex their schedules or start working from home when possible to accommodate school closures and to further reduce the potential for community spread of COVID-19.

The Division of Talent and Culture encourages supervisors to be as flexible as possible and permit employees to use alternative work arrangements, such as teleworking, during this time.

To assist supervisors in these efforts, we have developed a website with guidelines and resources on alternative work arrangements and teleworking. We also encourage supervisors to work with their HR partner as they begin developing and implementing these plans.

Further, Information Technology Services continues to prepare enterprise access to the core systems at the University; however, this work is not yet complete.

In the meantime, employees should avoid using WorkSpace and those applications accessed through it (e.g., Mountaineer Administrative Processes (MAP), Banner Admin and MyTime and Leave) when working remotely. All web applications will be available to employees working remotely, including:

• ALEKS
• Axiom Finance
• Banner Self-Service (STAR)
• Chrome River (MyExpenses)
• Collaborate
• CS Gold (MyMountaineerCard)
• Degree Works
• eCampus
• Google G Suite
• Office 365
• Unifier
• Salesforce Service Cloud
• TargetX

ITS Service Desk Support

ITS has extended Service Desk support to 7 days a week, 6 a.m.-midnight, starting March 28.

The ITS Service Desk will be open 7:30 a.m. to 5 p.m. Monday through Friday of spring break week as planned, then begin extending hours to support the shift to online instruction.

Monday, March 23 through Friday, March 27, the Service Desk will be open from 7:30 a.m. to 8 p.m. Then, starting Saturday, March 28, the Service Desk will be open 6 a.m. to midnight seven days a week.

This realignment of personnel will expand hours of operation but may reduce the number of staff available at certain times. Please prepare for the possibility that wait times may be longer than normal. The Service Desk can be reached at (304) 293-4444.

WVU Libraries

All campus libraries are shifting to Spring Break Hours starting Saturday, March 14. Spring Break hours will now be in place through Sunday, March 29.

Beginning March 30 and until further notice, the following hours will be in place for Morgantown Downtown Campus Library, Evansdale Library and Health Sciences Library:

• Monday – Thursday; 8 a.m.- 9 p.m.
• Friday; 8 a.m. - 5 p.m.
• Saturday; 10 a.m. - 6 p.m.
• Sunday; 1 p.m. - 9 p.m.
• Law Library
  • Monday – Friday; 8 a.m. – 5 p.m.
  • Saturday-Sunday; CLOSED

These hours can be found online at wvu.libcal.com/hours.